FAQ

Frequently Asked Questions.

These are the most common questions I have been asked. However I am sure there are many more questions to be asked, if you don’t see your question answered please email me using the contact page. All the best Geoffrey

Q; Where did you learn to facilitate and coach?

A: I started facilitating and coaching when I was a program leader of the “Pursuit of Excellence” 1988 long before ‘formal’ coaching programs. Before that while in the Boy Scouts, over one winter I led Cubs which was for me a life changing experience. I have since taken two different “Coach Training” programs. My experience of leading more than 10,000 people through “The Pursuit of Excellence” and the “Presentation Power” programs at UBC has given me an unique and powerful education into what motivates people and what they want in life.

Q: Is my payment secure?

A: Yes, we take your security very seriously. The sign-up page (and the entire site) is encrypted with 128-bit SSL, meaning that any information you submit is secure. All major credit cards are accepted: Visa, MasterCard, American Express, JCB, Discover, and Diners Club. None of your payment information ever touches our servers, you pay me by ‘Stripe’, the payment is handled entirely by ‘Stripe’.

Q: What if I made a mistake or suddenly decide I hate you and want my money back?

A: You can ask for your money back up to 15 days after the transaction. I’ll send it over, no questions asked, along with the salt of my tears. Please note that refunds are not given by default, but only on request.

Q: Is the ZEN Way Program a recurring subscription?

A: Yes, it is for the ZEN Way as a subscriber you will be billed each month $17.00  (if you choose the monthly subscription) or each year (if you choose the yearly subscription). You can cancel at any time, and if you cancel you retain full access to all content for the entire paid-for period.

Q: When/how can I cancel my subscription?


A: You can cancel any time. There is a link in your member profile. Or you can email me, and I’ll get it done. After you cancel, you have access to everything until the end of your paid-for period.

Q: What about the Professional Coaching fee’s are they recurring payment?

A: Coaching fee’s are handled differently, a minimum of 3 month fee package – the longer you choose the lower the fee.

Q: Will you be doing any special events or meet ups for supporters in the future?

A: Yes! I have done special events and Meetup’s for site members in the past and will continue to do it in the future. Periodically, I travel for speaking engagements, consulting, or corporate training sessions. When in various major cities, I shoot emails to supporters in that area and have a meet up.

Q: What is the “The Quest” program

A: It is for those who are on a quest for deeper meaning, it is in a small group format (7 fellow seekers) led by me. You need to request to join the Quest.

Q: Why are you doing this?

A: When was the last time you felt you were in the exact place you needed to be?

That moment is now for me! I am retired and I wanted to still make a difference, to give back for all of the gifts, experience and love I have received. To inspire, inform and involve everybody in the process of personal awareness to help them become stronger. The various workshops, consulting, coaching, I have led are designed to strengthen the individual and so that they strengthen the social fabric everywhere. All the best Geoffrey